FAQ

 

                        SHIPPING AND RETURN POLICIES
 

GENERAL SHIPPING POLICY:

 Miner's Beard Company will ship your order USPS First Class Mail unless specified otherwise. To request expedited shipping or another shipping method, (additional charges may apply) please contact us via email.  We'll generally get back to you within an hour. All orders received before 12:30 PM EST, Monday-Friday, will, in most cases, be shipped 2-3 days. We offer free standard shipping on U.S. orders 

 

RETURNS POLICY:

Miner's Beard Company guarantees its products against defects in materials and workmanship. If you feel that you have a defective product, immediately alert Miner's Beard customer service, then send it back. After the product is examined, if it is determined to be defective, we will replace the product at our expense. You must contact customer service within 10 calendar days of receipt of the defective item. Also, the item must be accompanied by the original receipt or invoice when returned and be in unused condition.

If you are unhappy with a product purchased from Miner's Beard Company, immediately contact customer service. Send the product back with the original receipt or invoice within 10 calendar days of receipt of the item. Once received, Miner's Beard will either refund the original purchase price or replace the product with one of equal or lesser value.


We're not perfect. Sometimes we make mistakes. If we ship you the wrong item, contact customer service right away. We'll send you the correct item.

There will be a 15% restocking fee for items that are being returned that are not defective. Items returned to us after 10 days of receipt will not be exchanged or refunded.



 

FDA Disclaimer

The products and the information provided about specific products on or through this site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease.

The information provided on this site, product labeling or packaging is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional.
 

Allergy Disclaimer

As with all personal/skin products, it is important that you test a small patch of your skin for any sign of irritation before using. Please be advised that some of our products do contain nut oils. In order to test for known or unknown allergies, please test the product first on a small area of skin before applying. If any allergic reaction, rash or skin irritation occurs, discontinue use and seek medical attention as soon as possible. Do not ingest products as they are for external use only.